Why Aren't My Listings Appearing on My Map?

There are a few things that need to be ensured before your listings can properly appear on your map.

  1. Each listing must have geolocated information attached to it (latitude and longitude)
  2. The listing must appear in the current results. For example, if you have 40 listings but only show 20 per page you will only see 20 pins on your map. Further reading.

Confirm the Geocoding of Your Listings

The easiest way to verify that an address has been able to be properly geocoded is to visit the listing in the WordPress dashboard. In the "Custom Fields" box you should see a list of generated information:

If you do not see this information, it is because of one of the following reasons:

  • You have not entered your Google Maps API key.
  • You have not entered an address that can be geocoded by Google.
  • Google was unable to determine where the address originates.
  • You have reached your daily maximum Google API request limit.
  • Your Google Maps Geocoding API is not enabled

Create a Google Maps API Key

See:  Create a Google Maps API Key

Troubleshooting

If you are still unable to geocode your locations please change the referrer restrictions in your key settings to "None" and add this key to "Listings > Settings"

Once your key has been updated you will need to re-save any existing listings. Old location data will not retroactively be created.

If you are not seeing results install the Google Maps API Key Testing Tool and visit the "GMaps Key Test" page in WordPress to verify your key can make proper requests.

If you are still not seeing the results please install  Log HTTP Requests and try to geocode a listing again. Visit "Settings > Log HTTP Requests" and find the request to Google: 

View this request for any relevant error messages.

Tips for Improved Results:

  • If you are frequently adding addresses outside of the United States it is a good idea to add a region bias to your website to help Google find your location.
  • You must change the address in some way for the geocoding to try again. The most useful thing to do is to make your address more specific. For example:

    Main Street, New York to 123 Main Street, New York, NY

    The more specific your address can be the more likely Google will be able to properly locate it.

Removing Formatting

If you would like to display your locations exactly as they are entered, please  review this article.